Terms & Conditions

These Terms and Conditions ("Terms") govern the use of the Etete Coffee website, products, and services provided by True Line General Trading, a company based in Dubai. By accessing or using Etete Coffee's website, purchasing products, or engaging in any transaction with True Line General Trading, you agree to be bound by these Terms. Please read these Terms carefully before using our services.

1. General

a. Acceptance: By using our services, you acknowledge that you have read, understood, and agree to comply with these Terms.

b. Eligibility: You must be at least 18 years old to use our services. By using our services, you represent and warrant that you are at least 18 years old.

2. Orders and Payments

a. Order Confirmation: All orders placed through Etete Coffee are subject to confirmation and acceptance by True Line General Trading.

b. Pricing: Prices are listed in AED and are subject to change without notice. Any applicable taxes will be added to the final purchase price.

c. Payment: Payment must be made in full at the time of placing an order. We accept payment through the methods specified on our website.

3. Shipping and Delivery

a. Shipping: Etete Coffee ships to locations within the United Arab Emirates and internationally. Shipping fees and delivery times vary, and details are available on our website.

b. Delivery: We strive to deliver orders promptly; however, delivery times may be affected by factors beyond our control. We are not responsible for any delays in delivery.

4. Returns and Refunds

a. Returns: We accept returns of unopened and unused products within 14 days of receipt. Please refer to our Returns Policy for more information.

b. Refunds: Refunds will be processed within a reasonable timeframe after receiving the returned product. Refunds will be issued to the original payment method.

5. Product Information

a. Accuracy: We make every effort to ensure that product information, including descriptions and images, is accurate. However, we do not warrant the accuracy, completeness, or reliability of any product information.

6. Intellectual Property

a. Trademarks: Etete Coffee and True Line General Trading logos and trademarks are the property of True Line General Trading. Use of these trademarks without our express written consent is strictly prohibited.

7. Privacy Policy

a. Data Collection: We collect and process personal information in accordance with our Privacy Policy, available on our website.

8. Governing Law

a. Jurisdiction: These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Dubai.

9. Amendments

a. Changes: True Line General Trading reserves the right to amend these Terms at any time. The updated Terms will be posted on our website.

By using Etete Coffee's services, you agree to these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using our services.

Last Updated: [Date]

For inquiries, please contact us at info@etetecoffee-trueline.com